Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our specific garment dimensions for the perfect fit.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page.
What materials do you use in your clothing?
Kion is committed to quality. We use a blend of premium natural fibers and high-performance synthetics, detailed in the 'Materials & Care' section of every item.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your personal and payment details during checkout.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.